Elder Support and Relationships Service

The Elder Support and Relationship Service is a new counselling and mediation support service to assist older people and their families to:
  • prevent or resolve family conflict;
  • have difficult conversations;
  • plan for the future (including medical, health, financial or living arrangements);
  • resolve differences in ways that improve their relationships and;
  • make decisions that protect the interests, rights and safety of families.

You can attend the services on your own, with your partner, a carer or advocate, as a family, or your children or
parent(s) can come by themselves.

Attending the Elder Support and Relationship Service is voluntary and confidential.

The decisions you make are not legally binding. If you would like to put your arrangements in writing, your practitioner can assist you.

How long is a session?

A session will last for a minimum of one hour; however, each situation is unique and we will tailor a solution to fit your circumstances. Where more than one person is involved, the practitioner may also wish to see each person separately.

How many sessions do I attend?

Some issues are resolved in one or two sessions, others may take longer, depending on the complexity of your issues.How much will it cost?We are a not-for-profit community organisation and our services are subsidised by the Federal Government. We try to make our services as affordable as possible.When you make a booking, we will advise of the fees payable based on your income.

Our staff

Our counsellors and mediators have professional qualifications and experience in social work, psychology, mediation, law and/or counselling.Staff providing Elder Support and Relationship Services receive professional supervision and ongoing training. They have been trained in elder mediation and counselling.

The Elder Support & Relationship Service Trial

Relationships Australia WA will provide the Elder Support & Relationship Service for a twelve month trial period from 1 September 2017. It will be offered in nine locations; Albany, Bunbury, Fremantle, Gosnells, Joondalup, Kwinana, Mandurah, Midland and West Leederville.

The trial will:

  • offer mediation and counselling services to people with ageing-related family relationship issues;
  • assess the likely ongoing demand for Elder Support & Relationship Services;identify referral pathways;
  • identify strategies for working with elder advocacy groups and aged-care services to improve outcomes for people using the Elder Support & Relationship Services and;
  • evaluate the effectiveness of the services in improving family communication, resolving conflict, and supporting people with age related family relationship issues.

The trial will be evaluated by Relationships Australia WA.

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